(This Handbook was developed for all Haag Home Residents
to use daily in carrying out the objectives of this program.)
Table of Contents:
Introduction - 2
Your Rights - 3
The “Be No’s” - 5
Cleanliness - 5
Tobacco products - 6
Contraband - 6
Drug & Alcohol - 7
AWOL (Running) - 7
Money Matters - 7
Mail & Telephone - 8
Home Visits - 8
Property - 8
Romance - 9
Privileges - 9
Music & Stereo’s - 10
Meals - 10
Level System - 11
Admin. Level - 11
Level D - 11
Level I - 11
Conclusion - 12
Welcome to the Haag Home for Boys, a non-secure community residential treatment facility. As you enter the program, you may be graduating from another program, placed from the community, or leaving a program you did not successfully complete. Regardless of how you arrived here, you are beginning a community-based treatment program that stresses personal accountability and growth. You will be given the opportunity to work on your education, family situation, employment, life skills and treatment issues. You were chosen for this program because we believe you can benefit from it and that you can be successful here.
Our goal is to help you identify areas in which you need to grow and improve, skills you need to develop, and tasks you need to accomplish in order to graduate from this program with the tools to be successful in the future. In order to meet this goal, together we will develop individualized service plans, identify goals and objectives you need to accomplish, and provide you with the opportunity to make good decisions. We believe that you have the capacity to make good choices for yourself and to be held responsible for all your decisions and actions. Your thinking and choice-making processes will be challenged daily. We believe that it is through this process that people learn to make better and better decisions.
You probably have a lot of questions about where you will be, what it will be like, what the rules are and what you can expect. This handbook is provided for the purpose of answering questions and orienting you to the program’s philosophy and rules. It is expected that you will read through the handbook and clarify any questions you may have with program staff. We are aware that transitions can be difficult, so if there is something we can do to help, please ask. Otherwise, it has been our experience that if you begin by relaxing and taking it slowly, your transition will be smoother. Welcome!
· Initial Screening: People involved with you, like your PO or counselors, meet with us and talk about your current situation, and how we can help you. If accepted, an intake date is scheduled.
· Administrative Level: You will spend the first seven days completing an orientation sheet (A-Sheet) while we get to know you and your needs. You will be busy getting settled in and learning the rules. You will be given an intake interview that will help determine your initial service plan, discuss rules and privileges, and set up appointments and schedules. If you need to complete your GED or Diploma, you will be placed in an individualized education program. During this period, you will spend most of your time on grounds and your activities will be limited. As you progress in the program, you will earn more privileges.
· Regular Program: After successfully completing your A-Sheet, you will begin the regular program. We will continue to identify problem areas, establish specific goals, and work together to achieve them.
· Graduation: We will continue to work with you and help you complete the requirement for your transition to the community in a timely manner.
· Follow-up: We want to know how you are doing and hear about your successes and challenges. After graduation, we will work with you closely for 90-days to help your transition go smoothly and be available to provide or refer you for additional services if you need them.
· You are the most important person on your treatment team. It is important that you take this seriously, express your concerns, hopes, progress, and needs at each meeting. You are the best expert on you.
· Program Staff make decisions on your behalf, help you get services, monitor your progress, and see that this program is assisting you in meeting your goals. They assure that you are living up to your end of the bargain daily.
· Treatment Manager assists you with accurately identifying and correcting improper behaviors and attitudes, and helps you deal with difficult issues and stressful times.
· Program Manager plans the overall program, solves problems, and assists in reviewing your progress on your service plan.
· Family Members are involved, as appropriate, to help work out problems, support your success, and help you decide what is best for you after graduation.
· Other people are also part of your treatment team. The program brings in people to work with you on your treatment issues and help you be successful. These people may include a therapist to work on specific issues; a teacher to help with education; or other specialists. Your parents, extended family, and significant others may also be invited to participate, depending on your situation.
We believe this program is for you, and whether it works is mostly up to you. We are here to help, but to get what you need to move on and do better will require you to work your program. Here are some expectations and responsibilities.
· Know your treatment plan: It’s your plan and it shows you what you need to be working on, how to work on it, when it should be done, and who can assist you.
· Take responsibility for yourself: Work hard to figure out what you want from life, from this program, and from your treatment team and follow through.
· Focus on the skills you need: This program is about you getting the skills you need to be independent and successful. Remember: if you keep doing the same old things, you will keep getting the same results.
· Actively participate in your treatment plan: Your plan is reviewed weekly and will direct your life for the next week - - be an active part of the process. Let us know what you need and want, what is working for you, and what is not. Make sure your successes are noticed and take responsibility for your mistakes.
· Be honest: Honesty really does matter. How much freedom, trust, and responsibility you get depend a lot on how truthful you are. More importantly, whether this program helps you, or is a waste of your time and ours, will depend on how honest you are with yourself and us.
The Haag Home staff recognize that you have important rights that need to be respected and protected. These rights are listed below, and both students and staff should be familiar with them. Violations of these rights will be subject to the grievance process.
1. The right to respectful, impartial, and fair treatment, and to be addressed by name in a dignified manner.
2. The right to not be subjected to physical punishment, harassment, intimidation, threats, harm, assault, humiliation, or interference with reasonable eating, sleeping, or bathroom functions, by anyone.
3. The right to timely and reasonable access to your attorney upon request.
4. The right to meet with your attorney in a private area within the facility.
Your first responsibility is to try to resolve a problem with the person informally by discussing the matter with them. If the issue has not been adequately resolved, ask a staff member to go with you and discuss the matter together in hopes of coming to an agreeable solution.
If you have completed both steps above and an informal resolution cannot be made, you should request and complete a grievance form and submit it to the Program Manager. If you need help filling out the form, ask a staff member for assistance. Note: you must do your best to resolve a problem at the lowest possible level by discussing the matter and negotiating a reasonable settlement first before continuing with a formal grievance.
1. Select a representative or spokesperson from the staff.
If you have an emergency grievance, such as lack of essential medical care, your grievance will be reviewed as soon as possible and no later than the next shift. The grievance procedure itself will be used to determine whether a specific complaint should be handled by the grievance procedures.
Hearing the grievance
The Program Manager will meet with the Treatment Manager, the staff or student being grieved and the student that filed the grievance. This review will occur within three working days. Findings will be submitted to the student in writing within 24 hours of the hearing.
At the review, you will be asked to describe your side of the story, call witnesses, and question facts presented. Recommendations may include disciplinary action against staff members or juveniles; further investigation; changes in policies or procedures; any combination of these; or no action.
The results of the hearing may be appealed to the Executive Director. He will review the matter within three working days of receiving the report and submit his findings in a written report within three additional working days. The findings of the Executive Director are final.
These rules are based on common sense and are designed to provide a safe, healthy and appropriate environment in which you can work toward and achieve the goals of your treatment plan.
There will BE NO: (contraband may be confiscated and held for your parole officer)
· Drugs, alcohol, or paraphernalia (pipes, screens, clips, papers, shot glasses etc.)
· Hitchhiking or riding in unapproved vehicles at any time
· Knives, razor blades, box cutters, firearms, explosives, fireworks, weapons, or dangerous materials
· Laser pointers
· Going into rooms other than your own (even for a minute)
· Borrowing or lending money, clothing, or other articles
· Food, drink, or dinning room items (plates, silverware etc.) in non-designated areas
· Unapproved females on or hanging-around the facility
· Sexual contact of any kind between residents or with community members
· Piercing, tattooing, or scarification
· Clothing, pictures, music, literature, or other items that glorify alcohol, drugs, violence, sex, racism, satanism, hatred, biker or gang related behavior.
· Face masks, bandanas, or other similar clothing that is gang-associated items
· Pornography of any kind
· Smoking, incense, candles, oil lamps, or open flames in any building at any time
· Tampering with or disabling fire or smoke alarms
· Horseplay or roughhousing
· Causing damage to the facility or the property of other juveniles
· Leaving the property after curfew or without permission
· Going to places other than where you were approved
· Yelling at or gesturing to people off property or being disrespectful to others
· “War-storying” or glorifying past acts of violence, criminality, sexual conquests, drug use or alcohol use
You will need to adopt habits and practices that promote good personal hygiene and sanitary conditions. The following is required of you:
· Keep your room neat and clean at all times
· Shower at least once daily using soap, shampoo etc. – never go to bed dirty
· Wash your clothes regularly and your bedding at least weekly
· Make your bed when you get up
· Brush your teeth with toothpaste at least once per day or more often if needed
· Use deodorant / antiperspirant
· Facial hair will be judged on an ‘overall appearance’ test and must be appropriate and neatly trimmed
· Maintain your hair in a neat, clean, and appropriate style – if in doubt, ask
· You must be dressed (including shoes and shirt) when outside of your apartment. In the summer, you may be on grounds (not inside the facility) without a shirt.
All clothing should be neat, clean and in good repair. As a general rule you will need to have the following:
· Cotton socks · Underwear
· Cotton T-shirts · Sweatpants or shorts
· Sweatshirts or sweaters · Shirts
· Slacks and/or jeans · Shoes
· Warm jacket · Sleeping clothes of some type
Basic psychological, medical and some dental and vision services are available to you through the Oregon Health Plan. If you require these services, it is your responsibility to bring it to the attention of the staff on duty. If it is not a serious problem, staff will discuss possible treatment options or if you need to see a doctor, an appointment will be made, as appropriate. If the problem is serious, staff will take appropriate action.
If you are prescribed a new medication or a change has been made to your existing medication, let staff know immediately. You may drop off your prescription, but staff members will need to pick up the medication when it is ready. You may also purchase certain non-prescription medicines, to use as needed. All medication over-the-counter or prescription must be held and administered by staff. Any medication that is taken without staff permission or not taken according to the package directions may be considered drug abuse (see Drug and Alcohol Policy). You are responsible for taking your medications at the proper times and as prescribed. If you are having difficulty with your medication, would like to consider stopping or adjusting your meds or have any questions, ask staff immediately.
If you are feeling sick, you will need to notify staff immediately. You will get up in the morning, check-in, complete your room cleaning duties and return to bed, with staff permission. You will stay on grounds and preferably in your room until the following day or until you are feeling better. You will be checked on hourly. If you are obviously seriously ill, staff will excuse you from morning check-in and room chores.
If you are under 21, there will be none – it’s the law. You may not purchase tobacco products of any kind. ORS 167.400 states that you can be ticketed and fined up to $100. If you are 18 or over, you may smoke if you choose, provided it is not prohibited in your parole/probation agreement and as your program level and curfew times allow (ask program for current practice regarding tobacco use). Note: ORS 163.575 states that anyone 21 or over who sells or gives tobacco products to minors can be fined from $100 to $500.
You may not use tobacco products while working off property service or community service regardless of your age.
Contraband is any item that is inappropriate or can pose a safety or health risk to you or others. Program policy requires random clothing and room searches to control access to and the spread of contraband. Items that are found will be removed and stored in a secure location for disposal, given to your parole officer, or eventual return to you upon leaving the program, as appropriate. For a partial list of contraband, see the ‘BE NO’S’ on page 5.
DRUG AND ALCOHOL POLICY
This program is absolutely drug and alcohol free. Possession, distribution, or use of drugs (including abuse of over the counter medication (OTC)), alcohol or related paraphernalia is strictly prohibited. To uphold a high standard, random UA testing procedures are in effect at all times. The presence of agents used to hide drug use or invalidate the test, or a dilute specimen, will result in a failed test, and will be considered dirty. If you have used, notify a counselor immediately. You will present your situation and begin to work through your consequences.
Please note that distribution of a controlled substance within a thousand feet of a school is a felony. Since our entire facility is within that buffer zone, any controlled substance brought on property and distributed to or shared with others may fall under this law. There is zero tolerance for distribution!
A second use, use without admission, or distributing a controlled substance on grounds may result in your removal from the program. See staff for further information.
You can leave the property within certain guidelines. However, we are required to account for your whereabouts at all times. You may check out, with staff permission, to approved locations. Checking out refers to coming into the office and asking permission from the staff on duty to leave the property. When you leave the property, you agree that you will go directly to the location you checked out to and return from there at the designated time. You must go directly to the office any time you are checking into or off the property. Staff may request to search your belongings at that time.
This is a non-secure community residential facility. No one will ever attempt to physically detain you if you decide to leave -- however you will be considered AWOL. In most cases you will be considered “on the run” or ‘AWOL’ if you leave the property without permission; leave the property after your curfew; or are absent from a location you have checked out to.
Being AWOL means that:
· You have committed a parole violation
· A warrant will be placed for your arrest
· Your placement here may be revoked
· You will be held responsible for your actions
· The Haag Home will not be responsible for any items you leave behind
Everyone (unless you are a full-time student) is required to search for and maintain employment while at the Haag Home. You are responsible for doing a minimum number of work hours weekly (see Level System for additional hour requirements). Several local employers count on us to provide workers on a short-term basis. You are expected to work when asked, even if it is your day off or you have already worked. Remember, this is a short-term program and you will benefit from the experience and the money earned.
We view the responsibility of earning and budgeting money as extremely important. The money management skills you learn now will be used for the rest of your life. The money you receive is placed in a trust account and will be used to pay for any restitution, regular draws, special requests (as approved) The remainder will be saved toward your eventual release so that you will have adequate resources to make it on your own. When you receive money, you may not cash any checks or spend any money unless you have specific permission from staff prior to doing so.
You are eligible to take a draw against your account (as money becomes ‘available’) after returning from work. Be careful how you budget your money, as you will only have access to your money at this time (unless you have an unexpected expense related to a new job etc.). You are eligible for up to a $5 draw every shift that you work. You will be expected to keep a daily ledger of your account. In addition, your program performance and personal needs will be considered on an individual basis (i.e. “Special Draws”). In most cases, if you do not have money in your account, you will not receive a draw.
The Haag Home encourages mail to and from significant people in your life. No one will be opening or reading your mail without your permission. However, all packages and mail that may reasonably contain contraband must be opened in the presence of staff. A small amount of paper and envelopes may be provided for you if you do not have your own.
There is a student phone available for your use (local and long-distance in the United States). Please be respectful to others and limit your calls to a reasonable length. Please be appropriate and respectful when you are on the phone, as it may be family members or potential employers. The phone will be off limits during groups and when the common room is closed. It will be turned off 15 minutes before lights out. You may use the office phone on a limited basis, and to notify your parent or guardian of your placement in this program.
You may use a Cell phone provided: 1.) You are not, restricted from it by your status 2.) Your parole officer has approved it, and 3.) You make enough money on your paid weekly work draws, to pay for your service. Details of having a cell phone in the program are stated in the program cell phone agreement.
We encourage family visits whenever possible. How often you may go home will depend on your family situation, treatment needs, and your level status. Your parole agreement remains in effect and the following rules will apply during all home visits:
· Obtain prior approval for the visit from program staff, parole officer and others, as needed -- five days notice usually is sufficient
· Provide a phone number and address where you can be reached
· Remain in the care and control of your parent or visit resource
· Obey all Federal, State, and local laws and ordinances
· Not possess any weapon or dangerous materials of any kind
· Abstain totally from the use or possession of alcohol, drugs, or paraphernalia, including prescription drugs not prescribed to you, and non-prescription drugs not given to you by a designated responsible adult
· Follow reasonable instructions and directions at all times
· Participate in appropriate family activities
· Assume responsibility for household chores
· This is a level “I” privilege only.
· You must call the program each day you are gone before 8pm to check in.
Failure to follow these rules may affect your ability to take visits in the future. You will be screened for drug use and searched upon your return.
When you arrive, you are responsible for inventorying your personal property. We recommend you mark your belongings with your initials. If you purchase or receive any other items, you must add them you your inventory sheet. When you leave the program, you will take only the items listed on your property inventory sheet.
We strongly discourage you from bringing in anything of significant value as it may be damaged or stolen. Please be aware that the Haag Home is not responsible for the loss or damage of any item. If you have a question as to whether an item is appropriate or not, ask before you bring it.
If your property is stored by the program for any reason, it will be held for up to 30 days (from your last day here). If you have not made arrangements to have it picked up in that time period, it may be disposed of.
FRIENDSHIP OR DATING
Dating or hanging out with friends is a normal experience for teens; however, your primary goal during your placement here is to work toward your treatment goals and successfully move on with your life. Dating rules will depend on your age, maturity level, progress in the program and other factors. However, in general, if you wish to start a relationship that is beyond the level of an ‘acquaintance’ (see Levels of Closeness) with community members that are age appropriate, you will need to fill out a petition and follow the established process. See the Treatment manager for more information.
In all cases, staff will need to meet the people you wish to spend time with either as friends or dating. In addition, if you wish to spend time with people under the age of 18, we will need to speak with their parents.
When interacting with community members:
· Be appropriate and respectful · Do not arrange to meet up with people without permission
· No sexual contact · Follow program and safety rules
· Do not sit or ride in vehicles · Do not go into anyone’s home
· Do not initiate or prolong contact with community members when you are on grounds
The following is a partial list of privileges you may have at the Haag Home. They are earned by appropriate behavior and they can and will be restricted as a means to help you comply with your service plan.
· Draws · Checking out · Cell Phones · Computer use
· Game systems · Community activities · Visitors · Home visits
Consequences result from failure to comply with program rules, your treatment plan, or direct instructions of your PO or Haag Home staff. Inappropriate behavior and/or poor attitude will result in the removal of some or all of your privileges and may result in additional consequences.
Whenever possible, the consequence will be logically associated with the violation and be effective immediately. Consequences you may receive include but are not limited to the following:
· Loss of privileges · Loss of apartment · Extra chores
· Visit from P.O. · Grounds restriction · Problem solving projects
· Loss of level
HOUSING AND ROOMMATES
Student rooms are set up for simulated dorm or apartment-style living and having roommates is part of the program. You are expected to get along with your peers, treat each other appropriately, and respect each other’s property, and personal space.
Apartments ‘C’ and ‘D’ are for new or lower level students and are set up to house up to 5 students each. You may not move items or change these rooms in any way. Apartment ‘A’ is for upper-level students and is set up to house up to 3 students. Apartment ‘B’ is set up as a transition apartment and houses 2 students with additional benefits and responsibilities. These rooms must remain clean at all times or you may be asked to move out. See the level system for how you can qualify for these rooms.
Students may use portable or bookshelf style stereos only (or as approved by Staff), please do not bring large or ‘component style’ stereos. You may listen to the music you choose within the following guidelines:
· Your stereo is turned off when you leave the room and down during lights out
· The volume is kept at a level so that it is not heard outside your room
· Music containing offensive, vulgar or racist language may be restricted according to your individual service plan, and will not be played out loud (headphones only-especially inside the office areas).
If you violate these guidelines, you may have your stereo removed for a period of time.
When involved in certain recreational activities, (basketball, football etc.) you may bring a stereo outside with you and listen, if it is kept at a reasonable level. While most people enjoy music, they may not enjoy what you listen to – please be respectful of others.
To develop the skills necessary to live independently, you will occasionally assist staff members in developing menus, shopping, preparing dinner meals. You are responsible for preparing your own breakfast and lunch and will work together to prepare and serve dinner. You can volunteer to help with dinner preparation to receive work credit, and you will be assigned to clean up (KP) after at least one dinner.
Meals will be available during the following times. If your work schedule conflicts with these times, you should make other arrangements with staff prior to the conflict.
The kitchen is open from 6am to 1:00pm for breakfast and lunch (which you will prepare yourself). Dinner is a prepared meal and is typically served around 6pm.
· Breakfast (weekdays) Fix Your Own 6:00 – 8:00am
· Brunch (weekends) Fix Your Own or Prepared 8:00 – 10:00am
· Lunch Fix Your Own 12:00 – 1:00pm
· Dinner Prepared Meal 6:00 – 7:00pm
The Check-in time for morning group, is determined by your level. You are required to check-in at the office, clean, dressed, teeth brushed, and ready to start the day. Your chores will need to be completed before you check off grounds.
Lights out is also determined by level (or the apartment in which you reside). You should plan to have your activities completed before this time (chores, exercises, letter writing, reading, laundry, shower, etc.) In most cases, you may complete your laundry (but not start a new load), if it does not disturb your roommates or neighbors. The common room closes at 10pm (Sun-Thurs) and 11pm (Fri-Sat). You must be in your own apartment after the common room closes, and have your lights turned off, and quiet within 30 minutes.
If you have someone in your room that works late or needs to get up early, please be respectful of those who are trying to sleep. Remember that you may be the one that wants to go to bed early or sleep in next time. Apartments ‘A’ and ‘B’ may have later times for lights-out; see staff for additional information.
THE LEVEL SYSTEM
The level system is used to help clarify how you are doing and what kind of supervision and support you need to successfully complete this program. Levels are reviewed weekly in response to your overall attitude, behavior, and how effectively you are working your program. See Level Description Quick Reference Guide for specific expectations, privileges, and the most current updates.
Program Rewards and Punishers. Rewards are privileges that are given as a youth advances up the level system. Punishers are the removal of rewards as a youth moves down through the level system.
Level A: When you arrive at the Haag Home, you enter on Level ‘A’ for Administrative Status. This is designed to last 7 days, (or until you complete you’re A - sheet). You will have a number of things to accomplish during this time. Most of your time will be spent on grounds learning the rules, doing assessments designed to help develop your treatment plan, completing all required paperwork and scheduling appointments as needed. Your time will be structured as you follow your orientation schedule and have staff sign off as each objective is met. You will continue to work on your treatment plan and identify issues you want or need to work on. With permission, you may host your family on-grounds and/or leave for a short period of time if approved. When you have completed your orientation sheet, and you have shown you can operate within the boundaries of the program, you will be evaluated as follows:
This level indicates that you are not meeting the minimum standard in one (or more) areas of the program for the week. It is also an indicator that you may require additional staff assistance in the management of your day-to-day functions and activities. If you do not have a job, you will look for work a minimum of 5 times per week. Your time off grounds will be supervised by program staff. With permission, you may host your family on/off-grounds as our schedule allows.
Level I (independent):
This level indicates that you are meeting/exceeding the standards for the week. You have demonstrated that you do not need additional staff assistance in the management of your day-to-day functions and activities. Your time off grounds can be independent of staff supervision providing you have an approved plan.
This handbook is designed to familiarize you with general program guidelines. You are responsible for learning its contents. These are general guidelines only. You must consistently consult and follow your service plan and the guidance of staff for any additional rules and requirements that apply specifically to you.